LMS Technical Support

We offer you fast and reliable support in day-to-day business as soon as questions or problems arise.

User support: Our user support answers your questions about dealing with your LMS and solves the operating difficulties of your users (1st-level support). We help your employees if difficulties arise that you cannot solve yourself (2nd-level support).
Technical support: We troubleshoot software errors or configuration problems, and perform system checks and updates (3rd-level support).

Technical Support (3rd Level) $160/ hour	User support and maintenance $120/ hour
Minimum 15 hours Guaranteed response times Guaranteed processing times Inquiries by e-mail or telephone Billing per 15 minutes	Minimum 5 hours Help with operating difficulties Questions about configuration / rights Inquiries by e-mail or telephone Billing per 15 minutes

Send an e-mail to contact@berlogix.com to receive a non-binding offer. Provide your contact details and what type and amount of support you want.

SEND A REQUEST

LMS Support