LMS Support

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LMS Technical Support

We offer you fast and reliable support in day-to-day business as soon as questions or problems arise.

  • User support: Our user support answers your questions about dealing with your LMS and solves the operating difficulties of your users (1st-level support). We help your employees if difficulties arise that you cannot solve yourself (2nd-level support).
  • Technical support: We troubleshoot software errors or configuration problems, and perform system checks and updates (3rd-level support).
Technical Support (3rd Level)
$160/ hour

User support and maintenance
$120/ hour
  • Minimum 15 hours
  • Guaranteed response times
  • Guaranteed processing times
  • Inquiries by e-mail or telephone
  • Billing per 15 minutes
  • Minimum 5 hours
  • Help with operating difficulties
  • Questions about configuration / rights
  • Inquiries by e-mail or telephone
  • Billing per 15 minutes

Send an e-mail to contact@berlogix.com to receive a non-binding offer. Provide your contact details and what type and amount of support you want.


Let us help you to succeed!